01Introduction and scope
Youyihua Information Technology Consulting (Shenzhen) Co., Ltd. ("we", "us", "our" or "the Company") places great importance on protecting your personal information and privacy.
This Privacy Policy (this "Policy") applies to our processing of your personal information when you access, browse, complete forms, register an account, or use the AIPO (AI Platform Optimization), GEO (Generative Engine Optimization), SEO and related digital-marketing consulting services we provide (collectively, the "Services") through this website www.aipogeo.com (this "Website").
This Policy is intended to help you understand what personal information we collect, why we collect it, how we use and protect it, and the rights you have over your own personal information. We process your personal information in accordance with applicable laws and regulations, including the Personal Information Protection Law (PIPL), the Cybersecurity Law and the Data Security Law of China.
Please read and fully understand this Policy before using this Website and the Services. Once you begin using this Website or the Services, you are deemed to be aware of the contents of this Policy. For matters that involve your sensitive interests or require your separate consent (such as cross-border transfers), we will obtain your consent separately.
02How we collect personal information
We collect your personal information only to the extent necessary to achieve the purposes described in this Policy. It comes from the following two sources:
(1) Information you actively provide to us
- Requesting an analysis report / business enquiry: when you apply for a free AIPO analysis report through a form on this Website or make an enquiry, we collect the information you enter, such as your name, email address, company name, company website and industry.
- Account registration and sign-in: when you register for or sign in to the client portal, we collect account information such as your login name, password (stored encrypted) and contact details.
- Communication and service delivery: when you communicate with us by phone, email, instant-messaging tools (such as WhatsApp) or social platforms, or provide materials to us during the performance of the Services, we collect the relevant communication records and the business materials you provide.
(2) Information we collect automatically when you use this Website
When you visit this Website, we and the analytics tools we use may automatically collect the following information to keep the Website running securely and to improve your experience:
- Log and device information: IP address, browser type and version, operating system, device model, date and time of access, pages visited and time spent, referring page (Referrer), and similar.
- Information collected by cookies and similar technologies: see Section 4 of this Policy and our Cookie Policy.
03How we use personal information
We use your personal information for the following purposes and within the following scope:
- To provide, generate and deliver the AIPO analysis report and other service deliverables you request;
- To respond to your enquiries, requests and complaints, and to conduct pre-sales and after-sales communication;
- To create and manage your customer account, and to carry out identity verification and account security protection;
- To perform the service contract between us and you (or the company you represent);
- To send you service-related notifications; and, where you have given consent, to send you GEO and AI marketing updates and marketing messages (you can unsubscribe at any time);
- To analyse website visits and usage, and to operate, maintain and optimise this Website and the Services;
- To safeguard network and information security, and to prevent, detect and handle fraud and unlawful or non-compliant activity;
- To comply with applicable laws, regulations and regulatory requirements.
04Cookies and similar technologies
This Website uses cookies and similar technologies (such as pixel tags, SDKs and local storage) to keep the Website running properly, remember your preferences and carry out traffic measurement and analysis. The analytics and tag-management tools we use include Google Tag Manager / Google Analytics and Baidu site-analytics / verification services.
For details on the types of cookies we use, their purposes and durations, and how you can manage or refuse cookies, please see our Cookie Policy. You can also manage or delete cookies through your browser settings.
05How we share, transfer and disclose personal information
We do not sell your personal information. We will only share, transfer or disclose your personal information in the following circumstances:
(1) With your consent or as necessary to perform a contract
We share relevant personal information where we have your consent, or where it is genuinely necessary to perform the Services you have requested.
(2) Sharing with entrusted third-party service providers
To achieve the purposes described in this Policy, we may entrust qualified third-party service providers with appropriate security capabilities to process some information. We require them by agreement to process it according to our instructions and the law, and to access data only to the extent necessary. Such categories of providers include:
- Web hosting and cloud computing providers (providing servers, storage and network infrastructure);
- Data measurement and analytics providers (such as Google and Baidu, for website traffic analysis);
- Customer relationship management (CRM) and email delivery providers (for report delivery, customer communication and sending updates).
(3) Sharing with affiliates
Within the purposes described in this Policy, we may share necessary personal information with affiliates of the group to which the Company belongs (including the parent company YouFind and related YouFind entities) in order to provide services collaboratively. Such sharing will comply with this Policy and adopt corresponding protective measures.
(4) Disclosure required by law
Where required by laws and regulations, or in order to respond to lawful requests from administrative or judicial authorities, we may disclose your personal information in accordance with the law.
(5) Business transfers
In the event of a merger, acquisition, reorganisation or asset transfer, your personal information may be transferred as part of the transaction; we will require the new holder to remain bound by this Policy, failing which we will obtain your consent again.
06Cross-border transfer of personal information
Because we use overseas service providers such as Google (Google Tag Manager / Google Analytics, etc.) and may provide services together with affiliates located in Hong Kong, China, some of your personal information may be transferred to, stored in or processed outside mainland China.
Before any such cross-border transfer, we will fulfil our obligations under the Personal Information Protection Law (PIPL), including but not limited to: informing you of the name and contact details of the overseas recipient, the purpose and method of processing, and the categories of personal information involved, and obtaining your separate consent; and ensuring, through legally prescribed routes such as standard contracts, security assessments or certification, that your personal information receives a level of protection no lower than that required by Chinese law.
07Storage and protection of personal information
Retention period
We retain your personal information only for the shortest period necessary to achieve the purposes described in this Policy, unless laws or regulations require otherwise. After the retention period, we will delete or anonymise your personal information.
Security measures
We adopt reasonable technical and organisational measures that meet industry standards to protect your personal information, such as encryption of data in transit (HTTPS/TLS), access controls, encrypted storage of account passwords, internal security-management systems and staff confidentiality obligations, to prevent unauthorised access, disclosure, use, modification or loss of information.
Despite the measures above, please understand that the internet is not an absolutely secure environment. In the unfortunate event of a personal information security incident, we will activate our contingency plan in accordance with the law, take timely remedial measures, and notify you and report to the regulators as required.
08Your rights
Subject to applicable law, you have the following rights over your own personal information:
| Right | Description |
|---|---|
| Right to know and decide | To understand how we process your personal information, to make decisions about that processing, and to restrict or refuse processing by others. |
| Access and copy | To access and copy the personal information we hold about you. |
| Correction and supplementation | To request correction or supplementation when information is inaccurate or incomplete. |
| Deletion | To request deletion of your personal information where the statutory conditions are met (for example, the purpose has been achieved or you have withdrawn consent). |
| Withdrawal of consent | For processing based on your consent, you may withdraw consent at any time (withdrawal does not affect the validity of processing carried out beforehand). |
| Account closure | To request closure of the account you registered on this Website. |
| Transfer (portability) | Where statutory conditions are met, to request that we transfer your personal information to a processor you designate. |
| Explanation | To ask us to explain our personal information processing rules. |
You can exercise these rights using the contact details in Section 11 of this Policy. After verifying your identity, we will respond within the period required by law. In principle we do not charge a fee, but for unreasonable or repetitive requests we may charge a reasonable cost fee or decline the request at our discretion.
09Protection of minors
This Website and the Services are aimed at business users and business contacts and are not designed for minors. We do not intentionally collect the personal information of children under the age of 14. If you are a minor, please use this Website under the guidance of a guardian. If we discover that we have collected the personal information of a child without valid guardian consent, we will delete it as soon as possible.
10Updates to this policy
We may revise this Policy from time to time. The revised Policy will be published on this Website, and the "Last updated" date at the top of the page will be updated. For material changes (such as a substantial change to the processing purposes, the categories of personal information, or the way information is provided to third parties), we will notify you separately by a prominent means. If you continue to use this Website or the Services after the changes take effect, you are deemed to accept the revised Policy.
11How to contact us
If you have any questions, comments or complaints about this Policy or our processing of personal information, or if you wish to exercise your rights, please contact us in the following ways:
- Company name: Youyihua Information Technology Consulting (Shenzhen) Co., Ltd.
- Data protection email: [email protected]
- Phone: +86 18126097659
- Mailing address: Room 2707-2708A, Block B, Carianna Plaza, Luohu District, Shenzhen, Guangdong, China
We will verify and handle your request as soon as possible after receiving it. If you believe our processing has harmed your lawful rights and interests, and consultation with us has not resolved the matter, you may also lodge a complaint with the competent authorities such as the cyberspace administration or market regulation departments, or bring a lawsuit before a competent court in accordance with the law.